I can’t say enough about the responsiveness and customer service of Med ID Pro. My Dad was diagnosed with a medical condition on a Monday. He lives alone. So I really wanted him to have a Medical ID just in case something happened. After calling several companies that sell Medical IDs and being told it would be at least a week to process my order, I tried Med ID Pro and spoke to Jamie. He took my information and shipped the order that same day. I had the ID for my Dad the very next day! Great customer service.